It is very important to Textechno to transparently inform you as our loyal business partner about the effects of the current situation on our operational processes and capabilities.
The increasing spread of the corona virus is a very big challenge for all of us. One of our primary goals is to maintain our business operations and to fulfill our economic supply obligation for our customers, nevertheless. The Textechno team remains at your side as a reliable partner.
It is our duty of care to protect employees and business partners as best as possible. For this reason, we reduce our customer visits to a minimum and use technical options to provide virtual technical services and sales. In the past weeks, we have successfully carried out commissioning, repairs and sales talks even though we could not meet face to face. Furthermore, many of our employees work in home office – of course they are still available by phone, email and other conferencing tools. In our production, we have designed the workplaces in such a way that the risk of infection between the employees is minimized and all our staff strictly follows the currently recommended hygiene regulations.
Regardless of our own ability to continue production, we are of course dependent on our suppliers and logistic partners. We are working hard to avoid delivery bottlenecks and to meet delivery dates, however, short-term changes and unpredictable restrictions cannot always be ruled out.
So far, we are meeting all agreed delivery dates and we also keep our delivery times stable.
We would therefore like to encourage you to contact us if you require technical support, need spare parts or sales advice regarding our test equipment. Our staff will be happy to help you.
We are confident that together with you we will master this challenge and wish you and your relatives to stay healthy.
Your Textechno teamBack to Overview